List of Data Subprocessors

Your privacy is extremely important to us. Our priority is to store your data and your projects safely while continuing to deliver the best service possible; this is something we will never compromise on.

We would like to assure you that each and every subprocessor which obtains some of your personal data has been carefully reviewed. The subprocessors are also regularly monitored and fully compliant with all current standards and regulations. We use the subprocessors’ services only in situations when we cannot do something on our own. We cooperate only with American and European-based companies.

NON-STUDENT DATA

Below, there is a list of the subprocessors involved in processing your personal data if you are an individual client – your subscription was not purchased by a school. Keep in mind that not all subprocessors will get your data – some of them get the data of a narrow group of users (for example account administrators), and some of them are involved only in marketing activities, which are not obligatory. Those are marked with an asterix. The rest of them are unavoidable, as they are essential to deliver our services to you.

Subprocessor’s legal  nameSubprocessor’s HeadquarterWhen do we transfer your data to the subprocessor and why?Data transfer mechanismStarted
Woodpecker.co S.A.*Poland (EU)We use this emailing platform to contact school coordinators and provide them with information about our services.N/AXII 2019
User.com sp. z o.o.*Poland (EU)We use this platform to organize marketing campaigns: send our newsletter, organize events and onboard our new users. It is optional, so your data will not be transferred there if you do not agree.N/AVI 2021
Google Cloud Poland Sp. z o.o. (parent company – Google LLC)Poland (EU)We use Google as our internal email service provider and internal docs storage (Google Workspace). Moreover, we use Google Analytics and Firebase to analyze application usage (we use only your IP address and other device-related information).N/AIII 2021
Facebook Ireland, Ltd. (parent company – Facebook, Inc.)Ireland (EU)We use Facebook Pixel on our product website (explaineverything.com) as part of our marketing strategy. We collect statistical data of the visitors to promote our services and maintain contact with people interested in our business. Facebook pixel isn’t used on any subpages accessible to logged users so we do not share any information about users using Explain Everything.N/AVIII 2021
Amazon Web Services, Inc.Washington, United StatesWe store all of your projects and your user profile in a secured SOC2 certified data center.Standard Contractual ClausesIII 2018
The Rocket Science Group LLC (Mailchimp)*Georgia, United StatesWe use this marketing platform to send our newsletter to our paid users. It is optional, so your data will not be transferred there if you do not agree.Standard Contractual ClausesIV 2016
Zendesk, Inc.*California, United StatesWe use Zendesk to help you if you encounter any problems while using our app. Your data will be transferred to Zendesk only if you submit a support request.Standard Contractual ClausesVI 2017
Salesforce.com, Inc.*California, United StatesWe use this Customer Relationship Management platform to organize the sales team’s work. We transfer only the data of account administrators to Salesforce, never that of individual users.Standard Contractual ClausesVII 2017
Flurry, Inc.California, United StatesWe use this application to analyze traffic and events in our app for iOS users (we use only your IP address and other device-related information).Standard Contractual ClausesIII 2016
Functional Software, Inc. (Sentry)California, United StatesWe use this application to detect errors and bugs in our app, so you can have the best experience possible (we use only your IP address and other device-related information).Standard Contractual ClausesX 2018

STUDENT DATA

If you are a student and your subscription was purchased by a school, below you will find the list of subprocessors involved in processing your personal data.

Subprocessor’s legal  nameSubprocessor’s HeadquarterWhen do we transfer your data to the subprocessor and why?Data transfer mechanismStarted
Google Cloud Poland Sp. z o.o. (parent company – Google LLC)Poland (EU)We use Google as our internal email service provider and internal docs storage. Moreover, we use Google Analytics and Firebase to analyze application usage (we use only your IP address and other device-related information).N/AIII 2021
Amazon Web Services, Inc.Washington, United StatesWe store all of your projects and your user profile in a secured SOC2 certified data center.Standard Contractual ClausesIII 2018
Flurry, Inc.California, United StatesWe use this application to analyze traffic and events in our app for iOS users (we use only your IP address and other device-related information).Standard Contractual ClausesIII 2016
Functional Software, Inc. (Sentry)California, United StatesWe use this application to detect errors and bugs in our app, so you can have the best experience possible (we use only your IP address and other device-related information).Standard Contractual ClausesX 2018