Current Job Openings

Technical and Sales Support

Location: Wroclaw, Poland
Type: Full Time

Role description:

As a member of Technical and Sales Support, you will be responsible for ensuring high quality customer assistance, which includes managing inquiries, providing guidance, and troubleshooting Also you will be in charge of responding to sales inquiries. All communication with customers is conducted via emails and live chat.

RESPONSIBILITIES

  • E-mail and live chat communication with clients (in English)
  • Responding to questions and sales inquires
  • Analysis of submitted issues and reporting them to the development team
  • Searching for potential customers and recording them in a database

REQUIREMENTS

  • Fluent English (C1/C2/native)
  • Experience in working with foreign clients (knowledge of American/English culture)
  • Basic knowledge and understanding of computers and mobile devices
  • Willingness to work in the afternoons due to working with customers based in the USA
  • Excellent analytical and people skills
  • Reliable and self-driven personality

If you think, you’d be a great addition to our team, please send us a note